Return and Refund policy

You have 7 days from the date your order is delivered to request a refund.

How to Request a Refund

To request a refund, please contact our support team at:

Email: Contact@shopbetternow.co

Include:

  • Your order number
  • The email address used for your purchase
  • A brief explanation of your issue

Once your request is reviewed and approved, your refund will be issued to your original payment method.

In most cases, you will not be required to return the product.

Damaged, Defective, or Incorrect Items

Please inspect your order upon arrival.

If your item arrives damaged, defective, or incorrect, contact us within 48 hours of delivery with:

  • Your order number
  • Photos of the item and packaging
  • A description of the issue

We’ll review the situation and work quickly to make it right.

Non-Returnable Items

Certain items cannot be returned, including:

  • Opened or used consumable products
  • Perishable goods
  • Sale items
  • Gift cards

If you have questions about your item’s eligibility, please contact us before requesting a return.

Exchanges

We may offer exchanges depending on product availability.

If exchanging for a higher-priced item, customers are responsible for paying the price difference.

Refund Processing

Once your refund is approved, please allow 7–14 business days for the refund to appear on your original payment method.

Please note that banks and credit card providers may require additional processing time.

If more than 15 business days have passed since your refund approval, contact us at Contact@shopbetternow.co.

Order Cancellations

Because orders are processed quickly, we cannot guarantee cancellations once an order has been placed.

If you need assistance with an order, please contact us as soon as possible after purchase.

Contact Us

For any questions regarding refunds, returns, or exchanges, please contact:

Email: Contact@shopbetternow.co
Business Name: ShopBetterNow